Returns & Exchanges

If you are not completely satisfied, you may exchange or return your purchase within 90 days from the original purchase date. Returns of custom orders may be subject to separate terms, provided at the time of custom order placement. Final sale items cannot be returned or exchanged. Orders placed in store are not eligible to be returned by mail.

For exchanges, online orders can only be exchanged in store. For returns, you can return online orders by mail or in stores. If you choose to return by mail, you can then place a new order online, or Contact Us for assistance.

Pants that have been ordered with Creaset® and/or an online tailoring option may be returned or exchanged within 90 days of original purchase in-store or by mail (returns). If you wish to have changes made to the tailoring performed, we recommend that you bring the tailored pants to your local Men's Wearhouse where our tailoring staff will assist you in correcting the alterations at no charge. Please call 1.800.776.SUIT (7848) to confirm that tailoring is available at the Men’s Wearhouse store nearest you.

All refunds must be accompanied by the packing slip, and will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card.

Shipping is free on all returns to our Returns Center. Please allow 10-14 business days for processing your return once we receive it.

International Returns: Online returns are available only for items that were shipped to the United States. If you would like to return items that were shipped outside the US, please see International Returns & Exchanges.

If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. (Returns after 90 days are eligible to receive an in-store credit only).

All returns/exchanges must be accompanied by the original receipt*, and refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit® rewards certificates or other savings promotions used to purchase the returned/exchanged merchandise.

All refunds require customer name, address, and phone number. Refunds over $50 for non-credit or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our corporate offices. If register funds are unavailable for refunds under $50, a check will be issued from our corporate offices. All checks will be issued up to 21 business days (up to 26 business days / 5 business days to extract the check and up to 21 business days for shipping - maybe longer due to holidays and/or mailing delays).

Credit Card returns will be issued in 3-5 business days.

Paypal returns will be issued in 7-10 business days.

Orders placed in store are not eligible to be returned by mail.

Returns/exchanges on altered or worn clothing are subject to store management's sole discretion.
Other restrictions may apply to special sales. For further details, see https://www.menswearhouse.com/slc/promotional-terms or speak to management at one of our conveniently-located stores.

*Perfect Fit® members do not need original receipt if transaction number is on file.